Experis is looking for a Service Delivery Operations Specialist for a 1 year contract with one of our top clients!
Overview The Service Delivery Ops Analyst role is an HR operational role that works within a shared service environment. The role is not project based, but part of the team's HR Service Delivery Center.
New joiner offer-letter generation/audit offer packets for new joiners.
Initiate/adjudicate backgrounds for new joiners.
Validate transcripts for new joiners.
\\Assist with filing electronic offer documents in employees personnel file.
Assess and resolve non-standard and standard issues or problems.
Respond to information requests by searching, summarizing research results and compiling in requested format; escalate to Lead as appropriate.
Responding to HR related questions from employees via multiple ticketing systems and shared mailboxes.
Follow established policies, procedures and methods.
Collaborate with multiple internal and external parties with professionalism.
Effective time management skills Good written/verbal communication skills
Required Skills 1 year of experience in the following required
MS Office 365 (Outlook, OneNote, Skype, Word)
Working knowledge of SharePoint
1 year of experience using Microsoft Excel
6 months experience using Taleo
6 months experience using ServiceNow
Education Level: Bachelors degree or 1 year related work experience
Sound like a fit? Please send your updated resume to [Click Here to Email Your Resum]